About the experience
What can I expect from the event?
"Cloud Nine" is a theatrical show for adults. It features a blend of breathtaking aerial performances, daring acrobatics, and stand-up comedy.
Where is the experience located?
The event takes place at the Paradiso Theater, known for its state-of-the-art sound, lighting, and immersive visuals.
Does the experience take place in an indoor or outdoor venue?
This experience is held indoors in an air-conditioned venue.
How long does the experience last?
This experience lasts for one hour.
Will food and beverage be available on site for purchase?
You will be able to purchase food and beverage at this event. We are happy to inform you that we will cater for vegan and gluten-free options!
Is there parking available?
There will be paid parking available near the venue.
Will there be additional sessions?
Unfortunately, we cannot guarantee there will be extra dates. Please refer to the experience page for updated information on availability, as those are the confirmed dates and timings.
Is there Virtual Reality?
This experience does not have virtual reality.
Is there a dress code?
Yes! Dress code is strictly enforced casual chic; no shorts, sandals or beachwear allowed. Dress to impress!
Will there be interaction with the performers?
While the performers will captivate and engage the audience, the experience does not involve direct interaction with them. You can fully immerse yourself in the performance by observing and enjoying it.
About tickets
Can I purchase tickets at the door?
We will have a box office on site. However, tickets may be sold out by the time you arrive at the event, so we highly recommend you book your tickets in advance in order to guarantee your spot. You can purchase tickets in the Fever App or on the Fever website.
Can I transfer my tickets to another person?
Yes, you can transfer your tickets to anyone for free. It is as easy as clicking "Transfer Tickets" on your ticket in the Fever App. Please contact us if you need additional help. Make sure to include your ticket order number.
Do I need to print my ticket?
You can find your ticket in the "Tickets" section of the Fever app (you can download it from the Apple App Store or Google Play). Please remember to log in with the same login method used to make the purchase. You will also find your QR code in your purchase confirmation email.
I can't find my ticket. What should I do?
You can view your ticket in the Fever app, within the Tickets section. If you don't have the app installed, you can download it from the Apple Store or Google Play. Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please contact us.
Can I change the date of my ticket? Are refunds allowed?
For this event, all sales are final and tickets can't be refunded, changed or modified. For more information, please refer to our T&Cs.
Can I make a group booking?
If you would like to book for a large group, please reach out to reservations@paradisotheater.com with your preferred attendance date and the size of your group.
About access to the event
Do I need to arrive at the start of my scheduled session?
Please arrive at the time stated on your ticket; late entry is not permitted.
Can I bring animals? Are service dogs allowed?
Unfortunately, no pets are allowed in this event's location, though we do welcome service animals.
Is the venue accessible?
Yes, the event is being held in an accessible venue.
Is the experience accessible for deaf/visually impaired people?
Unfortunately, this experience could not be adapted for the visually and/or hearing impaired. We are doing our best to make all of our experiences inclusive and recommend that you take a look at other experiences in your city.
Will there be strobe lights?
This event won't include strobe lights.
Are there chairs available? Can I be seated during the experience/exhibition?
This is a seated experience, so seating will be available for every guest.
Will restrooms be available on site?
This venue has restrooms—please ask our staff on site for indications.
Can I take photos or record the experience?
Unfortunately, photos are not allowed at this experience, not even with your mobile phone.
Is there a Lost & Found?
We would recommend to ask the staff at the venue if they have found your belongings. If you cannot ask them on site, please reach out at reservations@paradisotheater.com
Is coat check available?
Unfortunately, this venue has no coat check.
Is there an age requirement?
This experience only allows guests above 21 years old.
Will there be an audio guide?
Unfortunately, this experience does not include an audio guide.
